At dh999, your privacy is our top priority. On this page, find out what information we collect, how we use it, and how we keep it safe.
Dh999 handles every piece of your information with full accountability. These six principles form the foundation of our privacy commitment.
All your data is protected with SSL/TLS and AES-256 encryption. No third party can ever access your data.
Dh999 never sells your personal information or shares it with advertising agencies. Your data is used solely to improve our services.
You can view, correct, or request deletion of your information at any time. Full control over your data stays with you.
Our security team monitors for suspicious activity 24/7. Any unusual login attempts or transactions are detected immediately.
We clearly disclose which cookies we use and why. You also have the option to disable non-essential cookies.
Dh999 complies with international data protection standards. We maintain full transparency in how your information is handled.
This Privacy Policy applies to all services on the dh999 platform. By reading it, you will understand what information we collect and how we keep it secure.
Dh999 is a trusted online gaming platform in Bangladesh. We believe that protecting every member's privacy is not just a legal obligation — it is our ethical responsibility. The dh999 Privacy Policy has been written with complete transparency so you can clearly understand exactly what we do with your information.
This Privacy Policy applies to the dh999 website, mobile app, and all digital services. By registering, logging in, or using the platform, you are considered to have automatically agreed to this Privacy Policy.
We may update this policy at any time. Members will be notified of any changes, so we recommend checking this page regularly. dh999 always wants you to use our platform with complete confidence and peace of mind.
Dh999 only collects information that is strictly necessary to provide our services. We never ask for unnecessary or excessive data. The information we collect falls into three main categories:
a) Information provided at registration:
b) Information collected automatically during use:
c) Financial transaction information:
| Data Type | Reason for Collection | Retention Period |
|---|---|---|
| Identity Information | Account Verification | Until account closure |
| Financial Information | Payment Processing | 5 Years (Legal Requirement) |
| Log Data | Security Monitoring | 90 Days |
| Cookie Data | User Experience | 30 Days |
Dh999 uses your information only for specific, defined purposes. We will never use your data in ways you have not authorized. The core purposes for which we use your information are:
We never share your information with third parties for marketing purposes. However, if you wish to receive our newsletters or promotional emails, you can opt in separately — and opt out at any time.
Dh999 uses industry-leading security technology to protect your information. Our security framework includes:
Please note that no online platform can guarantee complete security. We recommend keeping your password strong and never sharing it with anyone. If you notice anything suspicious, let us know immediately.
Under dh999's Privacy Policy, you have the following rights:
To exercise any of these rights, please contact our support team. We aim to respond within a maximum of 30 business days.
The dh999 platform may at times integrate third-party services, such as payment gateways or game providers. These third parties operate under their own privacy policies, which dh999 does not control.
We carefully select the third-party service providers we work with and include data protection terms in our agreements with them. Even so, we recommend reading their own privacy policies before visiting their platforms.
Dh999 does not collect information from anyone under the age of 18. If a minor's data is collected inadvertently, it will be deleted immediately and the associated account will be closed.
If a parent or guardian suspects their child has registered on dh999, please contact our support team immediately. We will resolve the matter promptly and delete any related information.
Dh999 reserves the right to update this Privacy Policy as needed. If changes are made, we will notify you through the following channels:
For significant changes, you will be notified at least 14 days before they take effect. Continued use of the platform after any changes means you have accepted the updated policy.
For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us. Our data protection team is always here to help.